privacy policy

INTRODUCTION
Septem takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Policy you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Policy thoroughly. Should you have any questions or remarks related to this policy, please contact us at [email protected]

WHO IS SEPTEM?
Maison Septem FZ-LLC, whose registered address is at A1  – 1509A, Building no. A1, Al Hamra Industrial Zone-FZ, RAK, United Arab Emirates.  (hereafter and above “Septem”).
Septem is the data controller ultimately responsible with the processing of your personal data collected on our website.
If you have any questions about this Privacy Policy please contact the Data Privacy Officer at [email protected] We understand that privacy and the security of your personal information is extremely important. This policy sets out what we do with your information and what we will do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.

HOW DOES SEPTEM USE YOUR PERSONAL DATA?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Services, customer management and financial administration
Purpose:              Order Management
Information:       Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Customer number
Legal basis:         Necessary for the performance of a contract
Storage period:  As long as necessary for this purpose
Purpose:              Handling complaints
Information:       Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Customer number
Legal basis:         Necessary for the performance of a contract
Storage period:  As long as necessary for this purpose
Purpose:              Invoicing
Information:       Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Customer number
Legal basis:         Necessary for the performance of a contract
Storage period:  As long as necessary for this purpose
Marketing
Purpose:              Newsletter
Information:       Name, Email Legitimate interests
Legal basis:         Legitimate interests
Interest concerned:         Commercial interests
Storage period:  As long as necessary for this purpose

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email, phone, post or text message, if and when applicable. You have the right to withdraw consent to marketing at any time by contacting us at [email protected]

By providing your personal information, you explicitly consent to us processing and disclosing your personal information in the manner set out in this Privacy Policy, or as otherwise provided.

HOW DID WE OBTAIN YOUR PERSONAL DATA?
Septem has obtained your data because you have provided this data to us. .

WHAT ARE YOUR RIGHTS?
If you are an EU resident, under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:

Right of Access: you have the right to request access to your personal data and supplementary information.
Right to Rectification: you have the right to request that inaccurate personal data be rectified or completed if incomplete.
Right to Erasure: you have the right to request erasure of your information where there is no longer a good reason for us to continue processing it.Right to Restrict Processing: this enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful (i.e. where it does not fall under a legal reason for processing as outlined under section “How Does Septem Use Your Personal Data?” or your information has otherwise been obtained illegally by a third party) but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. Please note that this right is not absolute.
Right to Object: you have the right to object to our processing of your data. It should be noted that this right is not absolute and may be subject to any reasons we have to maintain that information such as our adherence to legal and regulatory obligations.
Right to Data Portability: you have the right to request the personal data you have provided to us. You may make a data portability request by contacting [email protected]

Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Septem no longer being able to provide you with certain services.

Response from Septem
A request can be sent to [email protected] Septem will comply with your request as soon as possible and in any case no later than one (1) month after Septem has received such a request. If Septem rejects your request, we will indicate in our reply why the request was rejected.

Recipients of your personal data
It is possible that Septem is required to submit your data to a third party, for example to fulfil a legal obligation.

CAN CHANGES BE MADE TO THIS PRIVACY POLICY?
This Privacy Policy is subject to changes. We therefore advise you to regularly read the Privacy Policy for any such changes.

QUESTIONS, REMARKS, AND COMPLAINTS
If you have any questions regarding this Privacy Policy or the way in which Septem uses your data, you can send an e-mail to [email protected] If you have a complaint about the way your data is processed, please send an e-mail to [email protected]

COOKIES
Septem’s website and mobile applications use cookies and similar technologies to manage your smooth navigation. Once you “Accept” our banner on cookies you agree to the use of cookies and similar technologies for the purposes we describe in this policy.